Norbert Dentressangle is an international logistics and warehousing company. It employs over 15,000 staff across 195 sites in the UK. It has recently been taken over by XPO Logistics making it a top 10 global supply chain provider.
UK Fire Training won a competitive tender process to become sole supplier of Fire training across all NDL sites in the UK. NDL wanted a company with a significant network of trainers to ensure tutor travel to all its sites was minimised. They required a highly bespoke service with all visual aspects of the process branded in the distinctive NDL colour scheme.
A simple and effective booking and client feedback process was created to keep management of the multi-site training programme as streamlined as possible. Specific course registers, test papers and evaluation forms were established and refined.
NDL operate distribution centres for many internationally known clients including Tesco, M and S, Carlsberg and Asos. These sites operate on a 24/7 basis and often need to book training at short notice to fit in with busy schedules. UK Fire Training have provided training at nigh time and Bank Holidays to meet the needs of NDL and its customers.